The Managing Director/Chief Govt Officer of Transcorp Inns Plc, Mrs Dupe Olusola mentioned the important thing precedence of its properties, Transcorp Hilton Abuja and Transcorp Inns Calabar, is security amid the COVID-19 pandemic.
She spoke on the Africa Tomorrow Hospitality convention.
It was throughout her highlight dialogue led by Nicolas Pompigne-Mognard, founder and Chairman on APO Group, a pan African communications Consultancy.
The dialogue was on the hospitality model’s technique to maintain its motels open on the outset of the pandemic, the ancillary income streams it tapped into and their post- COVID-19 plans for restoration.
On the affect of the pandemic, Mrs Olusola mentioned: “The COVID-19 disaster is difficult for all industries. Nonetheless, the hospitality business has been one of many hardest hit because of the lockdowns applied globally. The African Union estimated that Africa’s tourism business misplaced about $55billion in Journey and Tourism income. Bringing this dwelling, we witnessed a drop in numbers in our occupancy and income metrics when the virus hit.
‘’Regardless, we set our priorities on the outset of the lockdown, which was to remain open to cater to our prolonged keep visitors, make their security and that of our workers our topmost precedence and in addition maintain operations working at a minimal stage.
“Not closing down the lodge in the course of the lockdown was the most effective selections we made. It gave our motels readability on the hygiene requirements we wished to keep up, continually coaching the employees members on working cleansing protocols and set tips from well being specialists to get to the place we at the moment are. Our studying curve has been fast as we’re higher ready greater than ever to welcome all our loyal visitors again.”
She expatiated on the programme, saying that it emphasised additional disinfection of often touched areas in visitor rooms, akin to mild switches and door handles, elevated cleansing frequency of public areas together with elevator buttons, hand rails and others.