Gauteng residents are outraged by the excessive electrical energy and water payments they’ve obtained in latest months.
Many say they’ve been double-billed, or in all probability incorrectly billed for extra water and electrical energy than used.
The Metropolis of Johannesburg admits there was a glitch within the system, however denies folks have been incorrectly billed.
Jolidee Matongo who’s the Finance MMC for the Metropolis of Johannesburg mentioned there isn’t a double invoice.
“What occurred was the July invoice has been delayed. We accredited the funds within the council on 9 July which is an anomaly, it has by no means occurred earlier than.”
Right here is an prolonged assertion from Matongo:
“The funds must be accredited earlier than 1 July every monetary yr. So the funds was accredited on 9 July which implies the brand new tariffs of the brand new monetary yr wouldn’t have been loaded within the system. The system would have been closed as much as round about 12 [July]. So we couldn’t generate payments as per regular as a result of to generate a invoice you want charges and taxes figures loaded within the system.”
The issue has been compounded as some municipal providers together with meter readings have been disrupted because of the coronavirus pandemic.