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Entry Financial institution launches self-service USSD to curb fraud

By Collins Nweze

Entry Financial institution Plc has launched Unstructured Supplementary Service Knowledge (USSD) code *901*911#.

The code permits clients deactivate their USSD profile as soon as their cell units get misplaced or stolen.

That is consistent with the financial institution’s dedication to safeguard the investments and financial savings of shoppers. This self-service allows customers to deactivate their accounts utilizing any various telephone quantity, giving  accountholders full autonomy to safeguard their funds earlier than official stories are directed to the financial institution.

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The Govt Director, Retail Banking, Entry Financial institution Plc, Victor Etuokwu, stated: “Entry Financial institution is at all times in search of progressive methods to safeguard the sources of our clients. We’ve listened to buyer complaints and have launched the *901*911# USSD code, an answer that permits clients act swiftly.

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“To deactivate a USSD profile, merely dial *901*911# from any telephone, enter the registered telephone quantity for the account you need to blacklist and your USSD profile might be deactivated and blacklisted mechanically.

“It has additionally come to our consideration that there was a rise within the variety of fraudsters disguising themselves as financial institution representatives. Therefore, we’ll prefer to as soon as once more urge all clients to be cautious of this tact and to disregard any message demanding private or financial institution particulars.

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“Entry Financial institution won’t ever ask to your BVN, full card PAN, PIN, cell app activation code, OTP or password as it’s available to the Financial institution through its database.”

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